Terms of Use
Last updated on 27 April 2026
Welcome to the website of Rickhanie Experiences Sdn. Bhd.
Rickhanie exists to build thoughtful products, restorative experiences, and spaces that serve life, faith, and home well.
These Terms of Use govern your use of our website, products, content, bookings, events, retreat experiences, programmes, and related services.
By using this website, making a purchase, placing a booking, or engaging with our services, you agree to these Terms.
If you do not agree, please refrain from using the website or services.
1. What We May Offer
From time to time, Rickhanie may offer products, services, and experiences through online, informal, or physical channels, including:
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Cheerful gifting products
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Consulting, coaching, or advisory engagements
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Training, workshops, seminars, or formation programmes
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Corporate leadership renewal, team development, or organisational experiences
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Lifestyle, wellness, family, or personal growth experiences
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Riverside experiences, hosted gatherings, or venue-based private programmes
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Memberships, subscriptions, or community offerings
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Articles, reflections, correspondence, and digital resources
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Other thoughtful offerings reasonably connected to our mission and operations
All offerings are subject to availability, suitability, legal compliance, and change.
2. Respect for Our Work
Unless otherwise stated, our brand names, materials, writing, images, designs, concepts, resources, and website content belong to Rickhanie or are used with permission.
You are welcome to enjoy and share our public materials responsibly for personal, non-commercial purposes.
Without written permission, you may not:
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Copy substantial portions of our content
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Republish paid or protected materials
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Resell our work
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Misrepresent our brand
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Claim our work as your own
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Reproduce products unlawfully
We believe creativity should be honoured, not exploited.
3. Orders, Bookings, and Payments
When placing an order or booking, you agree to provide accurate and current information.
Orders or bookings may be subject to:
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Availability
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Pricing accuracy
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Operational capacity
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Safety or suitability considerations
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Payment completion
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Reasonable verification where necessary
We may decline, cancel, refund, reschedule, or adjust an order or booking where reasonably required.
4. Experiences and Offerings
Some offerings are handmade, customised, experiential, seasonal, or produced in small batches.
Reasonable differences in colour, finish, packaging, scheduling, environment, timing, or presentation may occur and do not automatically constitute defects or failures.
Experiences may also vary depending on weather, participation, timing, group dynamids, or circumstance beyond our reasonable control.
5. Community Conduct
Where we host gatherings, digital groups, discussions, or shared spaces, we ask participants to conduct themselves with dignity and respect.
We may remove content, decline participation, or restrict access where behaviour is harmful, unlawful, abusive, deceptive, unsafe, disruptive, or inconsistent with the spirit of the community.
We welcome honest participation, but we will protect the peace of our spaces.
6. No Guaranteed Outcomes
Our gifts, experiences, reflections, and programmes are prepared thoughtfully and in good faith.
However, personal, relational, spiritual, business, or leadership outcomes differ by individual circumstances, participation, and factors beyond our control.
We do not guarantee specific results.
7. External Platforms
Our website may link to third-party platforms or services for convenience.
We are not responsible for their content, operations, systems, policies, or performance.
8. Reasonable Limits of Liability
To the fullest extent permitted by law, Rickhanie shall not be liable for indirect, incidental, or consequential losses arising from use of our website, products, bookings, or services.
Where liability applies by law, it will generally be limited to the amount paid for the relevant product or service.
Nothing in these Terms removes rights that cannot lawfully be excluded.
9. Changes to Offerings or Website
As we grow and refine our work, we may update pricing, products, programmes, schedules, content, or website features from time to time.
We may also suspend or discontinue parts of the website where reasonably necessary.
10. Governing Law
These Terms are governed by laws of Malaysia, subject to any mandatory rights that may apply.
11. Updates to These Terms
We may revise these Terms from time to time.
Continued use of our website or services after updates indicates acceptance of the revised Terms.
12. Contact Us
Questions may be directed to:
Rickhanie Experiences Sdn. Bhd.
Thank you for visiting us. We hope what you find here is handled with care, serves your life and home well, and leaves you better.